Today was our second time hiring Treemasters, and both the process and the work were outstanding. The property where we live is on a steep slop on 2 sides, and was planted with numerous trees by the original owner nearly 50 years ago. William, certified arborist with Treemasters, previously consulted with us about removing 5 full grown black Acacias (which had been infested by a beetle) and a dead birch (which had been struck by lightning) on the property. I left a prior positive review for that job. We knew that we would also need to schedule treatment for two other 40+ year old birch trees, and removal of one additional dead birch tree, all of which had been infested by birch borers. Arborist William was still concerned about preserving any and trees whenever possible: when trees could be treated or trimmed instead of removed, that was his top priority. This time we had the second dead birch tree removed, and are scheduled for treatment for the two still-living birch trees. The Treemasters crew arrived promptly, and were working in a very confined space. The tree to be removed was close not only to one of our fences but also a neighbor's fence. The crew was extremely professional, courteous, and expertly and quickly removed the tree and cleared up all of the debris. In summary: At this point we have needed to have 7 elderly trees removed from a steep property - in a neighborhood with narrow, winding, and at times steep roads. Treemasters has consistently performed above and beyond expectations in terms of arrival, expert removal, and debris cleanup. Our assigned arborist has repeatedly demonstrated interest in protecting and preserving trees whenever possible rather than advocating for work just for the sake of getting a sale. Based in part on our positive experience, two different neighbors have now also had Treemasters out to assist with tree maintenance, and we are all very happy with the results. Even after we have the birch borer treatment for the remaining trees done, I plan to reach out to Treemasters for any other treatments and pruning advice for the remaining trees on the property. Finally, I want to mention the front office staff: my main contact for scheduling, billing, and questions has been with office staff member Jessica, who is a *gem.* She is always pleasant, cheerful, and helpful. In fact, whether it was related to scheduling, billing, or other questions, everyone I have spoken with at Treemasters has been polite and professional.
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